Dr. Rex Gatto Workplace Tip #7

Giving Feedback to Employees

• Give feedback in a manner that people will listen and follow through.
• Feedback is designed to cause people to take action in the future - a better term would be "feed forward."
• Create an environment that is receptive to an open exchange of information. Employees should give managers and executives feedback as well as executives giving feedback to employees.
• Feedback should be a learning and developmental process - not as punitive only.
• Ground rules should be established so that the process is consistent between departments.
• Feedback should relate to the goals that employees are working to achieve.